About us
We created Touch of Joy Spa & Wellness with simple goal in mind to deliver high quality, innovative services in a clean, affordable and convenient manner. Touch of Joy has been serving Calgary since 2003. Our therapists and technicians have received the very best training in the industry. They are continually updating their knowledge and expertise from industry experts.
​
We offer a comprehensive range of Spa & Wellness services with high quality products which allow your therapist or technician to create the best treatment plan and home care program for your skin. Our spa is relaxing, sensorial and social. The layers of details and the small touches make the difference. We help you escape your fast-forward world and bring you to a quieter place to recover, so you can dive into life again – energized.
An important component of Touch of Joy experiences is the quality of the spa products we use. We love it so much and we think you will, too! To ensure you leave feeling refreshed and glowing. (We don’t just want you to look your best; we want you to feel your best, too.) Most of our products are available for your purchase for home use. These products offer you the best results and prolong the benefits of the services you received at Touch of Joy. Our specialists will be delighted to advise you on products that are best for you.
Spa Etiquette
-
Appointment
Please arrive at least 10-15 minutes prior to your appointment to allow for check-in. Should you arrive late please understand that we cannot extend your time so that our next guest will not be inconvenienced. First time client booking and group bookings must be secured with a valid credit card or a Touch of Joy gift card at the time of booking.
​
-
Cancellation & Reschedule Appointment
Should you need to cancel or reschedule your reservation, please provide 24 hours notification. Cancellations or reschedules made with less than 24 hours’ notice are subject to the full service fee. Cancellations or reschedule for group bookings require four days’ notice.
Spa Attire
We have robes available for you to change into while visiting the spa. Please leave your valuables and jewelry at home or in your hand bag. Touch of Joy will not be held responsible for any lost or stolen items.
Special Requirements
Please express any discomfort or special requirement you may need with your therapist before and during your treatment.
Spa Environment
Our mission is to provide a relaxing and tranquil experience for all of our clients. As a courtesy to other clients please ensure that mobile phones are silenced and maintain quiet conversations.
Health & Safety Protocols
We want you to enjoy a safe, nurturing and relaxing experience. Please inform your therapist in advance if you have any medical condition, such as allergies, asthma or high blood pressure, etc. Certain spa services may have to be modified for you. However, it is your responsibility to update your medical history with Touch of Joy should it change in the future.
Please inform us of any skin and food allergies, such as gluten, nuts, essential oils, , metal, adhesives, etc. Also please advise us if you are currently pregnant / nursing or trying to get pregnant.
Infection control
-
Our health and safety protocols uses medical grade sterilization practices that kills a variety of pathogens including difficult to kill viruses such as Norovirus, Parvovirus, Poliovirus.
-
Have short contact times against bacteria, viruses, fungi and TB.
-
Jetted pedicure tubs are sterilized and sanitized after every use.
-
Pedicure and manicure implements are sterilized after every service.
-
Infection control is the right thing to do.
